Property Management: Being a Good Tenant

If you are a commercial renter, and you deal with a property management agency or property manager – you have a unique relationship that needs to be nurtured and respected. A good relationship with your property manager will ensure you have a wonderful stay at this property. A bad relationship, will leave you both unhappy and unproductive.

When moving into the property, be sure to politely reach out to your property manager with a friendly “Hello!” and provide the best contact information for your business. You want to make sure the lines of communication are open. If your property manager can contact you easily, it might mean they take your calls quicker later down the road. You don’t need to be your property manager’s best friend. But, you should immediately demonstrate your ability to work with them. Let them know about any special circumstances concerns you may have. Will children be in the space? Do you have employees with special needs? An odd work schedule? Let them know.

When a problem or situation arises in your commercial rental unit, contact the property manager immediately. Depending on your rental agreement, you might be able to handle the crisis yourself. Still, you want to make the property manager aware of it ASAP. Once they are aware of the situation, give them a professional amount of time to handle the problem. Don’t keep calling, avoid pestering or annoying your property manager or agency. Some property managers have several properties, or this is a side-job or part-time situation for them. Contact them with issues that they are obligated to address in the lease agreement. Be polite, professional, and businesslike when you do contact them.

You should understand this is a business relationship and you need to maintain some boundaries. If your property manager is not responding to your needs, you should discuss it with him/her before going to the landlord or outside assistance. If you are supposed to have your sidewalks shoveled within 12 hours of snow-fall, then that is what should be done. Don’t bend too often, or you might find yourself bending always.

A property manager, like landlord, is there to ensure your commercial space arrangement is exactly what you are paying for…with your help! If the two of you work in tandem, you will ensure a safe, secure, and stress-free business relationship.

If you are looking for commercial, retail or office space in the Charlotte, Fort Mill, Boone, Myrtle Beach, or Concord area, please give Kuester a call!

Kuester Companies
Corporate Office
1300 Altura Road
Fort Mill, SC 29708
tel: 704.973.9019
toll free: 888.600.5044
fax: 803.802.0005

Kuester Companies
Coastal Office
1200 48th Avenue North; Suite 102
Myrtle Beach, SC 29578
tel: 843.839.9704
toll free: 888.600.5044
fax: 843.839.9706

Kuester Companies
South Park Office
6600 Central Pacific Avenue
Charlotte, NC 28210
tel: 704.973.9016
toll free: 888.600.5044
fax: 704.552.1008

Kuester Companies
Boone, NC Office
178 Highway #105 Extension Suite 201
Boone, NC 28607
tel: 803.578.7725
toll free: 888.600.5044

Kuester Companies
Concord Office
9505 Moss Plantation Avenue
Concord, NC 28027
tel: 704.973.9017
toll free: 888.600.5044

The Exchange - Boone, NC

Dear Kuester:

I will be a senior this Fall at Appalachian State and I am looking for a nice, affordable place to rent. Can you recommend a good place close to campus or on the transit route?

Bill H - ASU

Dear Bill:

There is a great apartment less than a mile to the Appalachian State campus, called the Exchange. It is a easy walk, bike or ride to campus but the Appalcart transit system is also available.

Rent is just $550 per bedroom per month and there are four bedroom / four bath suites available. Each unit is approximately 1,450 square feet and bedrooms are approximately 150 sqaure feet.

This beautiful place includes washer and dryer, and internet, cable, water and sewer are included in the rental price. Power is metered per apartment.

This place is perfect for you! Request Information

Kuester - BOONE, NC.

Boone Point: Space Available in Boone, NC

Kuester is building our further presence in the Boone, NC area with the new Boone Point development.

Boone is located in the NW corner of NC, in the heart of the Appalachian Mountains.

As the newest Western North Carolina landmark in our already beautiful town, BOONE POINT will be the Gateway for travelers from the East. Mixing 10 beautiful luxury condos with almost 20,000 square feet of retail, medical and professional services, this new development is appealing to our growing residential and commercial populations.

This new project is less than a mile away from the campus for Appalachian State University and between the Convocation Center, Kidd Brewer Stadium (also known as "The Rock") t he Home of the 3 Time Reigning National Champion Mountaineers and Downtown Boone - at Boone Point you have easy access to all of the great things Boone NC offers.

This property has available space for a limited time! Request Information

News: Kuester Names Among the 10 Largest Real Estate Firms in Charlotte

We are pleased to announce that Kuester was named among the top 10 largest real estate firms in the Charlotte-Metro area.


The Charlotte Business Journal ranked the Kuester Companies #8 in terms of local employees and #25 in terms of commission-only brokers.

Besides our strong presence in Charlotte, we also have offices in Boone, Fort Mill, Myrtle Beach, and Concord.

If you would like any information about Kuester, property management, HOA's, or available property in our service areas, please contact us at: 888.600.5044.

Before signing a commercial property lease

Dear Property Manager:

My best friend has decided to open a preschool in the Concord, (North Carolina) area and I am considering going into a partnership with her. We have both owned our own businesses before, but never leased a space. We have looked at several locations together but haven’t made any decisions. My biggest concern is just not knowing enough about commercial leases. What do we need to do before we sign? Does Kuester have any available properties in Concord?

Thank you so much for your help.

Sheryl J. Concord, NC

Hi Sheryl,

There are several things you need to know before signing a commercial lease, yet the biggest thing is to review the lease thoroughly. Read it, review with your attorney, and ask any questions, and get clarification before committing. Below are some of the most important points:

1) Before reviewing the agreement, make sure that you are listed properly as one of the parties. Many do not look closely at this, yet it could cause a huge headache later on. Also remember, to avoid liability, if the company is a corporation or an LLC, the company name (not your personal name), should be what appears on the lease.

2) Discuss the length and rent. Note when the property owner will be raising the rent and negotiate the terms to where you & your partner feel comfortable. Just because it is written on the lease, does not mean you won’t be able to make some modifications in your negotiations.

3) Evaluate the security clause carefully and ask who is responsible for securing the premises, if there is a security system (or can one be installed), and if the landlord has access to the leased space, (and under what conditions).

Best of luck and yes, we do have properties in your area that would suit your needs well. You can find all of our commercial property listings, in Concord, Boone, Myrtle Beach, Charlotte, and Fort Mill at http://www.kuester.com/properties/. Please let us know if there is anything we can be of assistance with as you look at properties.

Property Manager
Kuester Property Management:
Serving Concord, Fort Mill, Charlotte, Myrtle Beach, & Boone

Commercial Real Estate Property Management

Dear Property Manager:

I own a small commercial property in Boone and need to hire a property management company to handle the daily upkeep and maintenance, as this quite a distance from my Charlotte home. What are the main responsibilities of a property manager, or management company? And is it appropriate to ask for references?

Alex K

Dear Alex:

In commercial real estate property management, the property manager (or the management company) is responsible for the marketing of the property, the tenant's satisfaction and occupancy (keeping it filled), administration and the facilities, and managing the financials.

The goal of a commercial property is ultimately to make money and the property manager, or property management company is the owner’s partner in making this happen. You should choose a company that can show strength in finances, as well as success in marketing, and references from current and past clients. Look at references especially from properties similar to the size and location of yours.

After completely looking into references and capabilities you should choose a property management company with whom you will work well, and whom you trust to represent you.

Choosing to hire a professional property management company is a benefit, and good financial decision for many commercial property owners.

Please give Kuester in Boone a call today at 803.578.7725 to learn more about our services in your area.

Property Manager
Kuester Property Management
Boone, NC

Should I Buy a Commercial Property?

Dear Property Manager,

I have been considering purchasing a building for my web development business. Currently we rent our space, but it seems like a good time to buy and stop having to pay rent, and maybe rent out a little space and make some money as well.

Would this be a good decision? I don’t know anything about commercial real estate in the Boone area where we are now.

Chris K. Boone, NC

Dear Chris:

Many people have wondered if owning their own business location would be a good idea. The answer depends a lot on your business and financial situation, and also on your willingness to handle the responsibilities of property ownership in addition to running your business. Interest rates at near historic lows, and property costs also low, creating an opportunity for savvy entrepreneurs.

Owning your commercial property location does offer many benefits. As you pay each mortgage payment, you'll build equity –instead of having it go to rent you will never get back. And if the property value appreciates, you could make a significant amount of money when you go to sell. Since you will be the landlord, you will have control over the space – giving you the freedom to do any build-outs you wish, paint the walls purple to match your company logo, or add an employee’s lounge/patio out back! You could even decide to lease un-used space to tenants, creating an additional revenue stream.

Additionally, as the owner of your commercial property, you can make maintenance repairs on your own schedule and you won’t have to worry about rent going up next year, and the year after!

To buy your property you will probably need 20% of the value in cash. If there are tenants already in the space, you will need copies of their signed leased for the lender, and insurance against damage or loss. You will also want to consult your attorney and accountant before making any decisions. There are serious financial, legal and tax implications associated with commercial property ownership.Before finalizing your decision to buy, consider your cash situation, not only for the down payment and the mortgage payments, but for any needed repairs, maintenance or upgrades that will need to be done. Also consider what you will do if your own business outgrows the space: Will you be able to rent it and move into a bigger building? Is the location a good one for future tenants?

It is a buyer’s market, and no might be a great time to buy your commercial property. But before you take that leap, weigh all the pros and cons, and make the best decision for you and your business.

If you would like more information about the available commercial properties in Boone, or learn about property management services, please call our Boone, NC office at 803.578.7725.

Property Manager
Kuester Companies
Boone, NC

HOA & Property Management in the Carolinas

Kuester offers a portfolio of comprehensive services from which you can choose. We recognize that one shoe does not fit all associations, so your organization selects the services that would most benefit your association. All of our managers are professionals with a minimum CMCA certification. We also offer 24-hour emergency on-call service, a professional team of experts supporting your Association Manager, web portal services and so much more!

Here is a snapshot of some the specific HOA services you can select:

Administrative – We’ll organize meetings for and assist the Board of Directors, help to develop policies and procedures, keep all records of the affairs for the Association, maintain registers of the owners, Officers and Directors, etc.

Financial Services – We’ll maintain bank accounts, send notifications to owners of delinquencies and handle subsequent collection actions as necessary, furnish monthly and year-end reports, etc.

Physical Property Services – We’ll negotiate contracts for service, coordinate property maintenance, etc.

Architectural Review Services – We’ll do regular inspections of the property and maintain records on deed restriction violations, and we’ll establish, coordinate and provide the administrative and secretarial functions of the Architectural Review Committee, etc.

We also offer a host of additional support services that many of our clients find invaluable. We would be happy to meet with you and your board to assess what services would be most beneficial, and tailor a plan to meet your association’s need. Please call us at 704.973.9016.

Check out our website for more informationa and contact info for your area.

We are your choice for the following:

IN NORTH CAROLINA

Property Management - Charlotte, NC

Property Management - Wilmington, NC

Blue Ridge Property Management in Boone, NC

IN SOUTH CAROLINA

Myrtle Beach Property Management (Myrtle Beach, SC)

Charleston Property Management (Charleston, SC)

**We also offer North and South Carolina HOA Management