The Role of a Property Manager

Dear Property Manager:

I has been suggested that we contract with a property manager, or property management firm to handle an uptown Charlotte building that we have renovated for commercial use. Can you tell me: what is the role of a property manager, and how are they paid?

Heather and Mike W.

Dear Heather and Mike:


Great question. Essentially a property manager handles the day-to-day needs of your property, minimizing vacancies and maximizing your bottom line -- in fact the property manager does this by filling many roles, the most important of which is that of liaison between the landlord, and the tenant.

Other duties of the property manager include collecting rent, handling maintenance issues, advertising and marketing the property, and screening prospective tenants. The property manager gives the tenants an accessible person to work with, while providing a buffer for those landlords who wish to distance themselves from the day-to-day dealings with, and management of the tenants.

Property managers have the experience and expertise to help the customer optimize their investment.

Property management companies charge landlords a percentage of the gross rent collected each month. Contracts vary from company to company, but can be negotiated to provide both the tenant and landlord the best fit.

Please let us know if you have any other questions, or would like more information about how Kuester may be able to assist you.

Kuester Property Manager
704.973.9019
http://www.kuester.com/

NEWS: Update on Kuester Move

Update on Kuester Move

You’ve probably heard the news that Kuester's Charlotte NC property management office is moving! We’re very excited that our company has grown so that we’ll be relocating our corporate headquarters to a brand new office building that we’re constructing on Highway 160, near the location of our old headquarters.

Although work is progressing and the office space will be stunning, there have been some delays, and our new offices will not be completed until the end of 2009.

But no need to worry! We’ll continue maintaining our consistently high level of property management and HOA management for our clients from an interim space until the new offices are completed.

Beginning April 27, our interim offices will be located at 1300 Altura Road on the second floor of the InterNET building.

The one important change that you need to be aware of is that all appointments must now be scheduled in advance, since we’ll be in a secured access building, requiring that all visitors sign in and be announced before being escorted to our offices.

Our new mailing address will be changing from 108 Stone Village Drive to:
Kuester Companies
PO Box 3340
Fort Mill SC 29708

All payments will continue to be sent to Community Association Banc as normal.
(Your Community Name)
C/o Kuester Companies
PO Box 64893
Phoenix, AZ 85082-4893

Thank you for your understanding.

Our space may be changing, but our commitment and service to you remains as constant as ever!

Sincerely,

The Kuester Companies Team

-your Charlotte property management and Charleston property management leaders

HOA & Property Management in the Carolinas

Kuester offers a portfolio of comprehensive services from which you can choose. We recognize that one shoe does not fit all associations, so your organization selects the services that would most benefit your association. All of our managers are professionals with a minimum CMCA certification. We also offer 24-hour emergency on-call service, a professional team of experts supporting your Association Manager, web portal services and so much more!

Here is a snapshot of some the specific HOA services you can select:

Administrative – We’ll organize meetings for and assist the Board of Directors, help to develop policies and procedures, keep all records of the affairs for the Association, maintain registers of the owners, Officers and Directors, etc.

Financial Services – We’ll maintain bank accounts, send notifications to owners of delinquencies and handle subsequent collection actions as necessary, furnish monthly and year-end reports, etc.

Physical Property Services – We’ll negotiate contracts for service, coordinate property maintenance, etc.

Architectural Review Services – We’ll do regular inspections of the property and maintain records on deed restriction violations, and we’ll establish, coordinate and provide the administrative and secretarial functions of the Architectural Review Committee, etc.

We also offer a host of additional support services that many of our clients find invaluable. We would be happy to meet with you and your board to assess what services would be most beneficial, and tailor a plan to meet your association’s need. Please call us at 704.973.9016.

Check out our website for more informationa and contact info for your area.

We are your choice for the following:

IN NORTH CAROLINA

Property Management - Charlotte, NC

Property Management - Wilmington, NC

Blue Ridge Property Management in Boone, NC

IN SOUTH CAROLINA

Myrtle Beach Property Management (Myrtle Beach, SC)

Charleston Property Management (Charleston, SC)

**We also offer North and South Carolina HOA Management