Rationale for Pro HOA Management

Dear Kuester.com

I was elected President of our Homeowner’s Association two years ago. I’ve enjoyed the role and learned a lot, but I find that the day-to-day management is very time-intensive. I’ve just accepted a new job and will no longer be able to be as active, but I find no one else wants to take over the responsibilities I’ve handled. I have decided to recommend that we hire a professional company to handle the management of our association.

Could you please outline how the advantages of using an association management firm can be balanced against the fees?

Thank you!

Reginald M. – Raleigh, N.C.


Dear Reginald –

You are smart to think of turning the management of your Homeowner’s Association over to a company that specializes in the field. Certainly it will save you time, but more importantly, there are many areas in which a company specializing in this service can save your group money and safeguard the investments of your members.

It is important to share with your members that they are always in control and are the ones to decide what the management firm handles and how it is done. The role of the HOA Management firm is to serve, not to rule.

When you look for a company that handles professional Association Management, be sure that the organization:

--> Has the ability to help identify, assess and prioritize maintenance needs and get quotes from contractors that provide the best service at cost-effective pricing
--> Will act as conciliators and mediators when differences arise among members
--> Stays on top of the laws and regulations that may positively or negatively impact your association
-->Facilitates communication within the group
-->Oversees construction, renovation and improvement projects for the association
--> Provides financial services and asset management for the Association
-->Is large enough to have a support network available at the association’s disposal for any need that may arise

We at Kuester provide all of these services and more, including 24/7 access to your association’s online account information. We would be happy to make an appointment to discuss your Homeowner Association’s needs and tailor our services to meet them.

For more on this topic, see “How to Choose a Property Manager.”

Best regards,
Property Manager
Kuester Property Management